At Dynamix, we are committed to delivering exceptional results through our program. By enrolling, clients agree to fulfill all obligations outlined in the Client Agreement including full financial commitment to the program.

However, we understand that life circumstances can sometimes create unavoidable situations. Therefore, a partial contract buyout (50% of the remaining balance)is only available under the following strict conditions.

Important Notes:

A buyout is not a cancellation but an early termination option under extreme circumstances.

Clients must submit official documentation supporting their request.

Approval is not guaranteed and is subject to review.

The performance guarantee remains separate and does not apply to buyouts.

Eligible Buyout Circumstances (Strictly Enforced)

Clients may request a 50% buyout only under the following situations, with official proof required:

1. Permanent Relocation to a Low-Income Country

Must provide an official proof of relocation, such as:

Job offer or employment contract in the new country

Immigration approval or residency documentation

Lease agreement or property deed in the new country

Relocation must be to a low-income or economically disadvantaged country(as classified by the World Bank or other recognized economic indexes).

Moves betweenhigh-income countries(e.g., U.S. to U.K., Canada to Australia)do not qualifyfor a buyout.Must be apermanent move(temporary travel or extended stays do not qualify).

2. Severe Medical Condition Preventing Participation

Must provide aformal medical attestation from alicensed physician stating:

The client is physically or mentally unable to participatein any capacity.

The condition developedafter program enrollment(pre-existing conditions do not qualify).

Examples of qualifying conditions:

Severe injury requiring prolonged rehabilitation.

Diagnosis of a terminal or debilitating illness.

3. Permanent Disability or Physical Incapacity

Must provide a certified medical report confirming permanent disability.

Must be a condition that prevents participation in any fitness, nutritional, or coaching activities.

4. Death of the Client (For Legal Purposes)

A certified death certificate must be submitted by a legal representative or next of kin.

Any remaining balance will not be charged post-confirmation.

5. Military Deployment or Government Mandated Duty

Must provide official deployment orders or a government-issued letter confirming:

Mandatory relocation for military service.

Government-mandated duty requiring extended leave.

6. Job Loss with Financial Hardship (Optional)

Must provideallof the following:

Official termination letter from the employer.

Proof of unemployment benefits or financial hardship (e.g., bankruptcy filing).

Documentation must confirmloss of primary income source with no alternative financial support.

Clients stillemployed, self-employed, or financially stable do not qualify.

7. Extreme Personal Hardship (Reviewed on Case-by-Case Basis)

Only considered under verifiable legal or financial hardship.

Must submit official documentation, such as:

Court documents verifying financial hardship (e.g., bankruptcy).

Legal injunctions impacting financial stability.

Requestswithout legal verification will be denied.

Non-Eligible Reasons (Buyout Not Available)

The following do not qualify for a buyout under any circumstances:

Lack of motivation or personal preference.

Not seeing results fast enough.

Change of financial priorities(e.g., choosing to spend money elsewhere).

Moving within the same country(buyout only applies to permanent relocation to a low-income country).

Relocation between high-income countries(e.g., U.S. to U.K., Canada to Germany, Australia to France, etc.).

Finding a different or cheaper program.

Personal life stress(unless legally documented as extreme hardship).

Failure to Pay & Legal Consequences

By signing the Client Agreement, clients legally commit to fulfilling their financial obligations for the entire duration of the program.

Failure to make payments or attempting to evade financial responsibility (e.g., ghosting, ignoring payment requests, or failing to complete a buyout process when eligible) will result in the following legal and financial consequences:

Debt Collection

Unpaid balances will be forwarded to athird-party collections agency.

Additional collection fees and interest chargesmay apply.

Credit Reporting & Damage to Credit Score

Failure to pay may result in the delinquent account being reported to credit bureaus, negatively impacting the client’s credit score.

A damaged credit report can affect future loan approvals, mortgage applications, and employment background checks.

Contract Enforcement

The agreement is legally binding. If necessary, our legal team will pursue enforcement through civil claims, requiring full payment plus any applicable legal fees.

Chargebacks or unauthorized payment disputes will be legally challenged.

Permanent Blacklisting

Clients who default on payments or violate the agreement may be permanently blacklisted from:

Any future programs, services, or coaching opportunities.

Partnered programs and associated services.

Special offers, discounts, or VIP opportunities.

Buyout Request Process

To request a buyout, clients must:

Submit a formal Buyout Request via [email protected]

Attach required supporting documents(as outlined above).

Await review and approval(processing time: 7–14 business days).

If approved, a 50% buyout fee will be invoiced.

Once payment is received, the contract will be officially terminated.

Important:

Failure to provide documentationwill result in an automatic denial.

The remaining balance is still due if buyout is not granted.

Choosing to leave the group or failing to make payments, as outlined in the client agreement, will result in a lifetime ban and immediate removal from the program.